where is the nearest verizon store
Verizon stores are fully owned by Verizon themselves, whereas authorized retailers are owned by private individuals authorized to sell Verizon products.
How do I drop off Verizon equipment?
Equipment returns
Return rented equipment to The UPS Store nearest you. Check here.You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Can I return my FIOS equipment to a Verizon store?
If you’re looking to return a Verizon FIOS set-top box, you can return it directly to most Verizon FIOS store locations. However, not all Verizon FIOS TV stores will accept set-top boxes or other products, so you need to call your local store to see if they accept the return.
How do I call Verizon customer service?
If you have questions or need additional help, please call 1-800 Verizon (1-800-837-4966).
Are Verizon phones cheaper online than in the store?
From tomorrow, in-store and phone order activation fees increase to $40, while online order fees are being reduced to $20. Verizon is making it both cheaper and more expensive to buy a new phone with the carrier. It all depends on how you choose to purchase.
Are all Verizon stores the same?
Verizon-owned stores and third-party retailers often look alike from the outside, but there can be major differences for consumers. The independent businesses use Verizon’s name and products and earn commissions by signing up customers for wireless.
Where do I return my Verizon device?
*Customers who purchased their merchandise at a Verizon Wireless Communications Store should return/exchange their merchandise at a Verizon Wireless Communications Store only. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).
What FIOS equipment needs to be returned?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How long do you have to return Verizon phone?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you’ll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
Does Verizon charge for a router?
Verizon modem and router rental fee — With Verizon Fios internet plans, you can either rent the Fios Router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to use your own modem and router. The Fios Router monthly rental fee is waived with the Fios Gigabit Connection plan.
How do I cancel my FIOS equipment and return?
Give us a call Monday – Friday, 8:00 – 7:00pm EDT, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
How do I get a new set-top box from Verizon?
If your Verizon support representative cannot fix your equipment, they will determine if the Set-Top Box needs to be replaced or if a technician needs to be dispatched to resolve the issue. If necessary, they will send replacement equipment to you by mail which you will receive within 24-72 hours.
How can I talk to someone on Verizon without an account?
There you to be a live chat.
Verizon Wireless Services
Calling Customer Service at 800-922-0204 (or *611 from your device)Online Chat at vzw.com (will have a pop up to chat if a rep is available)Social Media on Facebook & Twitter.Stopping in any VZW store location:
Does Verizon have good customer service?
Verizon Wireless customer service performance
Compared to other companies in the broader telecommunications industry, Verizon ranks among the best for customer service. In second place, it easily beats Comcast customer service (in tenth) and DIRECTV customer service (in fourth).
How do I speak to a live person at Verizon FIOS?
You can call 800-837-4966 at any time or download the My Fios app to call a Tech Support Pro agent directly.
What is the activation fee for Verizon Wireless?
We charge a one-time $35 fee any time you activate or upgrade a mobile device on the Verizon network. This fee applies regardless of the device type, since each device is set up individually: The activation fee is a one-time charge for activating a new line of service on the Verizon network.
Is it better to go into Verizon store or online?
With online purchases, you get more selection but less support unless you buy from your carrier’s website. With in-store, you may have less selection but receive more support.
Does Verizon charge for switching phones?
Is there a charge for switching between 2 phones on my account? There’s no charge for switching between 2 devices on the same account, but if your existing data plan is not compatible with the type of phone you’re trying to activate, you might have to change your plan.
